Effective Date: 8/22/2025

At Mantra Journey (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with us through our website, mobile platforms, emails, social media, or in-person at our dispensary (collectively, the “Services”).

1. Information We Collect

We may collect the following categories of information:

a. Personal Information

• Name, email address, mailing address, and phone number

• Date of birth or other identification information (to verify legal age)

• Payment and transaction details

• Medical marijuana card or physician recommendation (if applicable under state law)

b. Non-Personal/Technical Information

• IP address, browser type, device details

• Geolocation data (where required by law or for order fulfillment)

• Website/app usage activity (pages visited, links clicked, time spent)

c. Social Media & Communications

• If you interact with us on social media, we may collect information you provide (likes, comments, messages).

• When you subscribe to emails or text alerts, we collect your contact details and preferences.

2. How We Collect Information

• Directly from you (account creation, purchases, sign-ups, messages).

• Automatically (cookies, pixels, analytics tools like Google Analytics, Meta Pixel).

• Third Parties (payment processors, advertising partners, regulatory agencies where required by law).

3. How We Use Your Information

We use your information to:

• Process and fulfill orders and reservations.

• Provide customer support and respond to inquiries.

• Verify your eligibility under applicable cannabis regulations.

• Send you promotional communications, newsletters, and updates (with opt-out options).

• Personalize your experience and improve our Services.

• Comply with state and federal laws, including disclosure to regulatory agencies when required.

4. Sharing Your Information

We do not sell your personal information. We may share it with:

• Service providers (payment processors, delivery services, IT vendors, marketing platforms).

• Regulators when disclosure is legally required.

• Business transfers in case of a merger, acquisition, or sale of assets.

• Fraud prevention/security partners when necessary to protect our rights, safety, and property.

5. Cookies & Tracking Technologies

We use cookies, web beacons, and tracking pixels to improve site functionality, analyze trends, and deliver tailored advertising. You may control cookies through your browser settings, but disabling them may limit functionality.

6. Your Rights

Depending on your state, you may have the right to:

• Access the personal information we hold about you.

• Request corrections or deletions.

• Opt out of marketing communications.

• Limit certain disclosures (e.g., CCPA in California).

To exercise these rights, contact us using the details below.

7. Data Security & Retention

We implement physical, technical, and administrative safeguards (including secure servers and encryption) to protect your information. However, no online transmission is 100% secure. We retain personal data only as long as necessary to provide Services or comply with legal requirements.

8. Children’s Privacy

Our Services are intended only for individuals 21 years of age or older (or 18+ with a valid medical marijuana card where allowed). We do not knowingly collect personal information from anyone under these ages. If we become aware of such collection, we will delete it.

9. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for their privacy practices. Please review those sites’ policies before providing any personal data.

10. Messaging Consent

By providing your phone number or email, you consent to receive informational and marketing messages. Standard carrier rates may apply. You may opt-out at any time.

11. Users Outside the U.S.

Our Services are intended for U.S. residents only. If you access them from outside the U.S., you consent to data transfer and storage within the United States.

12. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Effective Date.” Continued use of our Services constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or wish to exercise your privacy rights, contact us:

Mantra Journey
Email: info@mantrajourney.com